Best Virtual Assistants for Veterinarians & Animal Hospitals
Pet owner reception, vaccination recall reminders, prescription refill confirmations, and veterinary PIMS record transfers.
Veterinary clinics and animal hospitals manage high phone volume, pet wellness recalls, pharmacy reorders, and urgent client inquiries. VA.care provides specialized veterinary virtual assistants trained in veterinary terminology, PIMS software, and pet care administrative workflows.
The Numbers That Matter
Real outcomes practices see after bringing on a dedicated virtual assistant.
Without VA.care vs. With Veterinary Virtual Assistants & Vet Techs
Without VA.care Medical VA
- •Front-Desk & Phone ReceptionFront desk staff is overwhelmed by ringing phones while trying to manage anxious pets in the waiting room.
- •Vaccination & Wellness RecallsPet vaccination reminders are forgotten, leading to overdue booster visits and lost clinic revenue.
- •Pharmacy & Medication RefillsPet owners wait on long holds or drop by unannounced for prescription food and flea/tick medication.
- •Medical Record TransfersTransferring records to emergency vet hospitals or specialist animal centers creates daily backlogs.
With Skilled VA.care Professional
- Front-Desk & Phone Reception100% of phone calls answered promptly by a remote assistant who knows pet care workflows.
- Vaccination & Wellness RecallsProactive recall phone calls and automated SMS reminders keep wellness appointments booked.
- Pharmacy & Medication RefillsRefill requests logged, verified with vet tech charts, and prepared for veterinarian approval.
- Medical Record TransfersPet EHR records, lab results, and spay/neuter certificates emailed or uploaded instantly.
Key Features & Deliverables
Everything included when you bring a dedicated Veterinary Virtual Assistants & Vet Techs onto your care team.
Veterinary PIMS Software Mastery
Pre-trained on Cornerstone, AVImark, eVetPractice, ePetHealth, Vetter, and IDEXX Neo.
Pet Owner Call Answering & Triage
Answering inbound calls with warmth, scheduling appointments, and triaging non-emergency pet care questions.
Vaccination & Annual Recall Outreach
Conducting outbound recall phone calls and reminders for rabies, distemper, heartworm, and dental checkups.
Rx & Prescription Food Refills
Confirming pharmacy reorders, verifying pet weight and dosage history, and coordinating pickup schedules.
Lab Results & Medical Record Transfers
Attaching diagnostic lab reports to patient charts and forwarding medical history to specialty animal hospitals.
Client Follow-Ups After Surgery
Calling pet owners 24–48 hours post-op to check on pet recovery and report status to the veterinarian.
What You'll Stop Worrying About
Why Healthcare Practitioners Prefer VA.care
We don't work with general administrative freelancers. Every medical assistant has a clinical background and undergoes rigorous HIPAA & EHR workflow training.
- Trained in veterinary medical terminology, species-specific care protocols, and pet pharmacy workflows.
- Experienced in major veterinary software: Cornerstone, AVImark, eVetPractice, and IDEXX Neo.
- Dramatically reduces waiting room noise and front-desk chaos for in-clinic vet techs.
- Affordable pricing as low as $8.00/hour with zero long-term contract lock-ins.
Discuss Onboarding
No lengthy recruiting, background checks, or equipment purchases. We match you with a vetted, HIPAA-trained assistant tailored to your specific EHR and specialty.
Trained on Your EHR. Backed by Managed Infrastructure.
Your Veterinary Virtual Assistants & Vet Techs works inside your existing systems from day one, no rip-and-replace, no disruption to your workflow.
Compatible with the EHR & practice management systems you already use
Using a different system? We'll train a VA on your specific workflow at no extra cost.
Quality & Accuracy
QA managers review charts and calls against your protocols, with audit logging and regular accuracy reviews.
Onboarding
Matched and trained on your EHR quickly. You're never invoiced until your VA is fully trained on your workflow.
Flexible & Scalable
Choose 30 or 40 hours/week, adjust hours, add or reduce staff as volume changes - week-to-week, no long-term contracts.
Reliable Coverage
Discuss your practice's staffing hours and coverage requirements with our team.
Frequently Asked Questions
Common questions regarding veterinary virtual assistants & vet techs services.
Still have questions about veterinary virtual assistants & vet techs?
Talk to our practice advisors and get paired quickly.
Quick Summary
Keep your veterinary practice running smoothly. VA.care virtual assistants for veterinarians handle pet owner phone calls, vaccine recall reminders, PIMS charting, and pharmacy refills as low as $8/hour.
Speak With A Practice Advisor Today
Get paired with your dedicated Veterinary Virtual Assistants & Vet Techs as low as just $8.00/hour.