It’s not simple to run a dental office. Although you excel at delivering great oral health care and educating your patients about the need for proper oral hygiene. It’s easy to get caught up in the day-to-day operations and overlook the other critical component of a successful dental practice: a positive patient experience. However, one of your first employees will likely be an office assistant or receptionist when your clinic initially opens
How about a VA.care?
A superb assistant may make or break a manager’s or organization’s success. Begin by identifying your needs and criteria and being explicit and reasonable in your expectations. Allow this employee to speak out, participate, and provide thoughts and comments. Your dental office’s management leaves a lasting impression on patients and substantially influences retention rates.
It would help if you were organized, stayed up to date on best practices, and understood how to operate a dentistry business with the patients’ best interests in mind.
Openly promoting independent thinking and creativity in your helper will bring out the best in them and, in turn, help you achieve your goals and objectives. Expect to invest in your assistant’s training and professional growth since this is an investment that will improve their skill set. And create confidence and self-esteem and ensure complete awareness of your industry and practice.
Because this individual is frequently the initial point of contact for a client or patient. You must ensure that they have excellent interpersonal skills and make a positive first impression. They should also show understanding, compassion, and patience with your clients, making the procedure as painless as feasible for them.
What systems might VA help you be more productive?
● Help with email handling and client communication.
● Make appointments and meetings for yourself and the flow of your patients.
● Basic accounting, administration, and billing
● Keeping track of client information. A VA may also help with a variety of other duties, such as:
● Following up on patient recovery, check-ups, and progress via email or other platforms.
● Creating a functioning database of your patients and using that data to build marketing and sales communications.
● Communication with patients, developing return customers, referrals, and recommendations from current patients are all important.
● Staff recruiting support inside your practice, including locating and screening applicants and scheduling interviews.
● General accounting and administrative principles and practices are addressed.
● Insurance plan management and help, as well as claim processing
● Preparation of patient treatment plans with yourself and presentation to the patient
● Organize and supervise the acquisition of supplies, equipment updates, and operational costs.
● Manage correspondence and reporting for the company.
● Be proactive with your marketing and promotion efforts.
● Creating a user-friendly website for your practice and developing a social media presence.
Entrepreneurs and internet firms that want assistance but do not want to hire full-time employees demand virtual assistants. Many small and mid-sized organizations, on the other hand, rely on virtual assistance, particularly for specialized activities like social media management.
A virtual assistant for dentists can theoretically do whatever a regular support staff member can do, except delivering the coffee; nevertheless, virtual support responsibilities are not confined to clerical labor. Many Virtual Assistants help with sales and marketing, web design and social media management, and various other tasks.
Why not give VA.care a try for free if you’d want to work with a virtual assistant for dentists but aren’t sure how it will benefit you? We’re going to give you five hours of our time for free. There is no need to join up or use a credit card. Begin right now.