Medical Virtual Assistants for Doctors & Practices
Doctors should be with patients, not buried in paperwork. VA.care handles phone calls, EMR scribing, insurance prior auths, and scheduling so you reclaim 20+ hours a week.
EMR Scribing
Epic • Athena • Cerner
Live Patient Calls
Warm, real humans
Prior Auths
Insurance verified
24/7 Scheduling
Always answered
HIPAA Certified & Supervised
Managed in secure call centers, not unmonitored home networks.
Designed for Healthcare, Not General Admin
Explore our specialized medical assistant tracks. Every VA undergoes intensive HIPAA compliance and clinical workflow training before placing with your practice.
Virtual Medical Scribes
Live EMR Charting During Patient Visits
Our trained scribes listen into encounters live via secure audio/video, completing notes in Epic, Cerner, AthenaHealth, or eClinicalWorks in real-time.
Key Practice Impacts:
What your assistant handles daily:
Physicians, Family Practice, Specialist Clinics, Urgent Cares
Calculate Practice Cost Savings with VA.care
Traditional in-house admin staff carries heavy payroll taxes, office space, and benefits costs. Switch to dedicated, HIPAA-trained VA.care specialists from $8/hr.
Why Healthcare Leaders Choose VA.care
Lots of companies offer virtual assistants. Very few understand clinical healthcare workflows and strict HIPAA compliance.
Built for Healthcare, Not General Admin
Our assistants understand medical terminology, ICD-10 coding, and major EHR systems. They know the difference between a routine follow-up and a clinical priority.
Managed Call Center Infrastructure
Agents work from secure, supervised facilities with dual monitors, high-speed backup power, and strict clean-desk policies; never random home networks.
Real Humans, Warm Care
No frustrating AI chatbots or automated phone trees. Your patients speak to caring, fluent professionals who treat them like human beings.
HIPAA-Compliant Virtual Assistant Solutions You Can Trust
Handing off sensitive patient records and EMR access requires absolute trust. At VA.care, security isn't an afterthought; it's built into our daily call center operations.
100% HIPAA-Trained Staff
Every VA completes rigorous HIPAA privacy & security compliance training prior to patient interaction.
Encrypted Data Transmission
Protected Health Information (PHI) is processed through 256-bit encrypted channels and secure VPN tunnels.
Managed Call Center Security
Assistants work from monitored physical facilities; not unverified home networks; ensuring strict clean-desk policies.
BAA Provided & Audited
We execute formal Business Associate Agreements (BAAs) with every medical practice for guaranteed legal protection.
HIPAA Certified & Physical Security Monitored
Unlike freelancers working from home networks, our VAs work from secure, supervised medical call centers with bio-metric access and strict hardware controls.
Real Results from Real Practices
See how doctors across optometrists, internal medicine, physical therapy, and surgery transformed their daily practice.
"Adding a virtual assistant to our optometric team has been easy, quick and cost-effective. She was onboard in a day with minimal paperwork, and was contributing from day 1! Knowing assigned tasks are executed correctly is worth every penny."
Dr. Charles Rosenthal
Optometrist & Practice Owner
LensCrafters Partner Practice
"VA.care helped us with our office recruiting nightmare. Finding good in-house help was constant stress. VA.care agents took over front-desk scheduling and prior authorizations, saving us over $4,000 every single month."
Charles Gambino
Practice Manager
Seacliff Medical Group
"Simple and effective. After spending a week training my virtual scribe, I can now fully rely on her while focusing 100% on my physical therapy patients. Pajama time charting is completely gone!"
Ally Marcane, M.D.
Physical Therapy Director
Apex Rehabilitation
Join hundreds of practices reclaiming their time with VA.care
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Frequently Asked Questions
Everything you need to know about scaling your healthcare practice with dedicated virtual support.
Have a specific practice workflow question?
Talk to our Medical Practice Directors directly at (833) VA-CARE-8
Ready to Eliminate Admin Backlog?
Speak with our healthcare practice advisors today and get paired with your dedicated Virtual Assistant in as little as 24 hours.