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Healthcare Virtual Assistant Solutions for PearleVision Clinics

Trained virtual assistants for Pearlevision clinics

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Running a PearleVision clinic involves a lot of behind-the-scenes work, including scheduling patients, answering calls, handling forms, and keeping everything organized. At VA.care, we provide trained Virtual Assistants who work remotely to support your daily operations. Our team is here to help you stay focused on what matters most: your patients.

We offer fast onboarding, flexible hours, and require no extra office space. Our services are available worldwide.

Quick Info - Video

The Difference a VA Makes: With Us, Without Us

A Virtual Assistant from VA.care handles these tasks smoothly, allowing your staff to focus on in-clinic patient care. Here are a few real-world examples that show how a VA can make a difference:
Scenario 1

A Patient Calls About Exam Costs

🙌 With a VA

Your Virtual Assistant uses a pre-prepared script to check the patient’s insurance details and provide an accurate cost range immediately. The patient feels informed and books an appointment instantly.

❌ Without a VA

Your front desk is busy. A patient calls about the cost of an eye exam with insurance, forcing your team to pause everything to find the information.

Scenario 2

A Patient Needs Help Choosing Affordable Frames

🙌 With a VA

Your VA sends a price guide before the appointment, including options by budget, lens upgrades, and discounts. The patient arrives ready to choose, saving time and boosting sales.

❌ Without a VA

A patient feels confused by pricing and doesn’t ask for help, leaving unsure or delaying a purchase.

Scenario 3

A Patient Missed a Promo Offer

🙌 With a VA

Your VA tracks promotions and sends personalized emails or texts to patients who haven’t ordered lenses in a while, bringing them back to the clinic.

❌ Without a VA

You forget to follow up with past customers about a limited-time discount.

Key features

Key Features of VA.care’s VAs

A Virtual Assistant from VA.care feels like a real part of your team, saving you time and keeping everything organized.

Schedule & Confirm Appointments

Keep your calendar full, reduce no-shows, and ensure patients know when and where to come.

Manage Emails & Patient Inquiries

Your VA answers common questions and forwards only what needs your attention.

Organize Digital Documents

Forms, records, and prescriptions are kept neat, sorted, and easily accessible.

Assist with Billing or Insurance

Our VAs can help with claims, verifications, or tracking unpaid invoices.

Answer Calls & Respond to Voicemails

Patients get fast, polite service, even when your front desk is busy.

Update EHR/EMR Entries

Your VA supports your clinic's recordkeeping by entering notes or updating patient details.

Help with Inventory Tracking

Stay on top of frames, lenses, and clinic supplies with basic stock management.

Send Follow-up Reminders

Check in with patients after visits or remind them about next steps.
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A Helping Hand That Lets You Focus on Care

While your VA handles the background tasks, your clinic staff can fully focus on patient care, in-clinic service, and growing the business.
Want to see how it works for your clinic?
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Why Choose Us

Why Choose VA.care for Your PearleVision Clinic

Our Virtual Assistants are trained to fit into your clinic just like an in-house team member, without the cost or overhead.

They Know Eyecare

Our assistants understand how PearleVision works—optometry terms, appointment flow, and insurance basics. You won’t have to start from scratch.

Save Hours Every Day

We handle repetitive tasks so your team can focus on in-clinic patients. Less admin work means more patient care and peace of mind.

Lower Costs Without Compromising Quality

Get a skilled VA for a fraction of the cost of hiring locally. You only pay for what you use, with no hidden costs.

Better Patient Experience

A VA helping your front desk ensures patients get quicker replies, less time on hold, and fewer missed appointments. Happy patients are loyal patients.

Safe and Secure

We use secure platforms, and all our assistants follow strict privacy policies and are HIPAA-compliant where applicable. Your patient data is safe with us.

Flexible and Scalable

We can adjust as you grow, adding or removing hours anytime to support your clinic’s needs during busy seasons.

We Work with Clinics Worldwide

Our assistants can integrate into your team with no location limits, providing a global service with local care.
Let’s Get Started

Save time. Lower costs. Deliver better care.

That’s what VA. care brings to your PearleVision clinic.
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Stop Worrying About

What You’ll Stop Worrying About

Our Virtual Assistants are trained to fit into your clinic just like an in-house team member—without the cost or overhead.

Missed calls during busy hours

Long hold
times

Stressed-out front desk staff

Unreturned voicemails

Dropped leads from local marketing
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Testimonials

What Our Client Says

We’re a high-volume Pearle Vision location and used to miss 8–10 calls a day. Now, our VA handles calls, schedules follow-ups, and even checks on late patients. Our staff is more focused, and we’ve seen better patient flow.

Dr. Mark Levenson

Pearle Vision, Orlando

They are great, and truly invaluable in helping us manage prior authorizations—especially for our younger patients. Thanks to their support, our pediatric clients get the care they need without delays or back-and-forth paperwork. It's made a real difference in how smoothly our clinic runs.

Cerys Woods, US

Verified Client

Efficient appointment scheduling is crucial in our ENT practice, and VA.care has been excellent at managing our calendar. They’ve helped streamline patient flow and significantly reduced waiting times. It’s been a smooth, professional experience for both our team and our patients.

Hollie Elliott, US

Verified Client

We’ll show you exactly how our VAs can make your clinic run smoother

That’s what VA. care brings to your PearleVision clinic.
Book a Free Demo Call Today
FAQ

Frequently Asked Questions

A Virtual Assistant (VA) is a skilled remote team member who supports your daily operations. They help reduce the in-clinic workload so your staff can focus more on patient care. 

Quick Summary

VA.care provides virtual assistant services for PearleVision clinics. Our trained VAs manage scheduling, phone calls, insurance checks, and EMR updates, all while following HIPAA standards. Clinics can reduce missed calls, improve appointment flow, and ease the burden on their front desk. Our service is ideal for PearleVision owners looking to grow without hiring in-house staff.