Running an optometry clinic involves more than just eye exams—it means managing patient schedules, answering calls, handling forms, and keeping everything organized. At VA.care, we provide trained Virtual Assistants who work remotely to support your daily operations. Our assistants help you stay focused on what matters most: your patients. Whether it’s booking appointments, managing follow-ups, or supporting your front desk, our team is here to make your day easier, more efficient, and stress-free. Our service is available worldwide, with fast onboarding, flexible hours, and no extra office space needed.
Quick Info - Video
The Difference a VA Makes: With Us, Without Us
A Virtual Assistant (VA) from VA.care helps you handle these tasks smoothly, so your staff can focus on patients in the clinic. Here are a few real-world examples that show how a VA can make a difference:
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Without VA.care
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With VA.care
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Your front desk is busy with walk-ins and calls. A patient calls to ask about exam costs, and your team has to stop what they’re doing to find the information.
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Your Virtual Assistant is ready with a pre-prepared script. They check the patient’s insurance details, explain what’s covered, and provide an accurate cost estimate, all without interrupting your in-house staff.
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A new patient calls with an urgent request, but your phone line is busy, so they hang up and call another clinic.
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Your VA answers every call, so you never miss an opportunity to book an appointment or help a patient.
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Staff spends time on manual tasks, leading to slower patient flow and long wait times.
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Your VA takes over repetitive admin tasks, which helps you streamline patient flow, reduce wait times, and improve patient satisfaction.
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Key features of VA. Care’s
Key Features of VA.care’s Virtual Assistants for Optometrists
Our Virtual Assistants for Optometrists are a perfect fit for a clinic that wants to boost productivity and patient care without increasing overhead. Here’s what’s included:
A Helping Hand That Lets You Focus on Care
While your VA handles the background tasks, your clinic staff can fully focus on patient care, in-clinic service, and growing the business.
Want to see how it works for your clinic?
Stop Worrying About
What You’ll Stop Worrying About
When you partner with VA.care, you’ll stop worrying about:
Testimonials
What Our Client Says
Cerys Woods, US
Verified Client
Efficient appointment scheduling is crucial in our ENT practice, and VA.care has been excellent at managing our calendar. They’ve helped streamline patient flow and significantly reduced waiting times. It’s been a smooth, professional experience for both our team and our patients.
Hollie Elliott, US
Verified Client
With VA.care, our day-to-day office work—especially handling prior authorizations—has become much more manageable. Their team is efficient, reliable, and a great support system for our practice.
Sam, US
Verified Client
We’ll show you exactly how our VAs can make your clinic run smoother
We’ll show you exactly how our VAs can make your clinic run smoother
FAQ
Frequently Asked Questions
Quick Summary
VA.care provides virtual assistant services for optometrists across the United States. Our trained VAs manage scheduling, phone calls, insurance checks, and EMR updates, all while following HIPAA standards. Our service is ideal for optometrists looking to grow without the burden of hiring in-house staff.
They are great, and truly invaluable in helping us manage prior authorizations—especially for our younger patients. Thanks to their support, our pediatric clients get the care they need without delays or back-and-forth paperwork. It's made a real difference in how smoothly our clinic runs.