Isn’t it amazing to have a person in your business that you can trust blindly regarding anything related to work? A virtual assistant is someone that can make this accurate! It can help you boost your productivity and save time. Medical hospitals are the busiest in today’s world, and what better than a virtual medical receptionist you could ask for? A Virtual Medical Assistant is a trained professional who performs administrative tasks such as handling appointment scheduling, medical billing, etc.
BENEFITS OF VIRTUAL MEDICAL RECEPTIONIST
1) ANYWHERE AND ANYTIME –
Connect to your virtual medical receptionist anywhere and anytime through video conferencing that is secure. You can use this secured video conferencing software on your PC or laptop that is very user-friendly.
2) RECORD DOCUMENTS –
The virtual medical receptionist can record and document patients in real-time. This helps to eliminate a lot of paperwork and ensures transparency in work.
3) TRAINED ASSISTANTS –
They are trained and hence are ready to take on the duties as the work arises, similar to a member of the office staff. Paperwork is eliminated and charting, and documentation task is delegated to the VA.
4) SAVE IN COSTS AND TIME –
It will help save the costs of hiring and the cost of maintaining the needs of employees in the office. It helps to streamline the processes that save time.
5) PRIVACY PROTOCOL –
Virtual assistants work on privacy protocols and work one-on-one with a VA trained in medical terminology. Patients and the staff has been seen to put more trust in the work of virtual assistants as they are always there to help.
6) REDUCE BURDEN OF STAFF –
Helps to deal with the daily tasks of the health care professionals that help reduce time and burden on the staff. It helps create a work-life balance for the medical staff, and it is seen that the staff recovers more than 2 hours on average each workday and gets home earlier.
7) HANDLE ADMINISTRATION TASKS –
All kinds of administrative tasks are being handled by the Virtual medical assistant, such as answering phone calls, scheduling or confirming appointments, making patient exam charts, etc. The medical staff has no charting to be performed and helps them to focus entirely on the patients.
8) IMMEDIATE ACTION –
They can step immediately when duty calls and routine work can be delegated to them, saving time and costs. Thus, it makes every second count freeing up more time for other essential tasks.
9) ADHERENCE TO COVID-19 SAFETY REGULATIONS –
Almost everyone strictly follows social distancing protocol during the pandemic. Patients do not prefer much human interference in their work. Virtual medical assistance carefully understands this, tackles the work, and assists doctors from far-off places.
10) SATISFIED PATIENTS –
Patients of doctors who use Virtual Medical Assistant have reported a higher level of satisfaction. The doctor tends to give more time and energy to the patients than to the computer screen. Every other thing is taken care of by the virtual medical assistant. Hiring a virtual assistant will result in being less stressful and more profitable as the duties are delegated. The medical staff can focus more on the quality they deliver to their patients.