Your VA confirms new appointments, follows up for missing details, and ensures every intake is complete before the patient arrives. You walk into sessions fully prepared.
You finish a session and check your email, two new patients filled out incomplete forms, one didn’t show up, and no one followed up with them.
Your VA manages your calendar in real time, sends reminders, handles rescheduling, and ensures smooth patient flow. No confusion. No chaos.
Back-to-back bookings leave no time for breaks. A patient no-show, another is double-booked. Your front desk is overwhelmed and flustered.
Your VA answers every call using your clinic name, collects details, and books appointments while you stay focused with your current client.
You’re in session and can’t answer the phone. A new patient calls twice, gets no reply, and books elsewhere.
Your VA drafts structured notes based on your template. You review and approve in minutes, your evenings are finally yours again.
You stay up late finishing notes from the day, tired, behind, and frustrated.
You scale with ease. Your VA manages the added workflow so you can expand without burning out.
You want to take on more patients, but can’t handle the admin load. You feel stuck.
Verified Client
Efficient appointment scheduling is crucial in our ENT practice, and VA.care has been excellent at managing our calendar. They’ve helped streamline patient flow and significantly reduced waiting times. It’s been a smooth, professional experience for both our team and our patients.
Verified Client
With VA.care, our day-to-day office work—especially handling prior authorizations—has become much more manageable. Their team is efficient, reliable, and a great support system for our practice.
Verified Client
Yes, absolutely. Every VA provided by VA.care goes through extensive HIPAA training and signs confidentiality agreements before working with any healthcare provider. They are trained to handle protected health information (PHI) securely and use only encrypted, secure communication tools, so your patients’ privacy is never at risk.
No long-term contracts required. We offer flexible month-to-month plans. You can pause, scale, or cancel anytime, whether you’re running a seasonal practice or expanding. This gives psychiatrists the freedom to adjust support as their workload changes
Yes. Our assistants are not generalists, they’re specifically trained to support mental health professionals, including psychiatrists, psychologists, and therapists. They understand the sensitivity of psychiatric patient interactions and are equipped to handle tasks like EMR entry, intake forms, prescription refill coordination, and discreet communication with patients.
They are great, and truly invaluable in helping us manage prior authorizations—especially for our younger patients. Thanks to their support, our pediatric clients get the care they need without delays or back-and-forth paperwork. It's made a real difference in how smoothly our clinic runs.