Choosing The Right Medical Office Answering Service Factors To Consider
Virtual medical receptionist services for your practice. Choosing The Right Medical Office Answering Service Factors To Consider, live call answering, appointment scheduling, and insurance verification from VA.care. HIPAA-compliant VAs from $8/hr.
From $7/hr for your first 30 days · No setup fees · No long-term contracts
What VA.care Handles For Your Practice
Dedicated, EHR-trained medical virtual assistants who answer your phones, verify insurance, chase prior auths, and scribe your charts, so you stay with patients.
Live Call Answering
Friendly agents answer every call in your clinic's name, routing urgent messages and handling patient inquiries live, no voicemail, no chatbot. 24/7 live answering is available on request.
Appointment Scheduling
Booking, rescheduling, and cancellations directly in AthenaHealth, Epic, eClinicalWorks, DrChrono, or Kareo, your calendar stays full.
Insurance Eligibility Verification
Active coverage, co-pays, and deductibles verified before patient visits so check-ins are smooth and billing rejections drop.
No-Show Reduction
Automated reminder calls and recall follow-ups reduce no-show rates by up to 35%, protecting your practice revenue.
How It Works
Discuss availability and onboarding timelines for your practice with our team.
Tell Us Your Workflow
Book a 15-minute call. We learn your EHR, your phone setup, your prior-auth process, and the tasks eating your evenings.
We Match & Train Your VA
We pair you with a pre-vetted, HIPAA-trained VA experienced in your specialty. We don't invoice until they're trained on your environment. Discuss availability and onboarding timelines for your practice with our team.
Go Live & Scale
Your VA starts handling calls, scheduling, insurance, and charting, logged in your EHR. Adjust hours or add VAs as volume changes. No long-term contracts.
Transparent Pricing
Special intro rate: $7/hr for your first 30 days, then regular rates apply.
VA Lite
Phones, scheduling & front-desk support
- Live call answering
- Appointment scheduling
- Patient reminders
- Insurance eligibility checks
VA Elite
Prior auths, insurance & claims follow-up
- Everything in VA Lite
- Prior authorization submissions
- Claims follow-up & denials
- Referral coordination
VA Scribe
Real-time clinical documentation & charting
- Everything in VA Elite
- Real-time EHR scribing
- SOAP notes & charting
- Lab orders & results tracking
Book Your Free 15-Minute Demo Call
See exactly how a dedicated, HIPAA-compliant medical virtual assistant fits into your workflow, phones, prior auths, insurance, and real-time scribing, all from $7/hr for your first 30 days.