Choosing The Right Medical Office Answering Service Factors To Consider
Virtual medical receptionist services for your practice. Choosing The Right Medical Office Answering Service Factors To Consider — live call answering, appointment scheduling, and insurance verification from VA.care. HIPAA-compliant VAs from $8/hr.
From $7/hr for your first 30 days · No setup fees · No long-term contracts
What VA.care Handles For Your Practice
Dedicated, EHR-trained medical virtual assistants who answer your phones, verify insurance, chase prior auths, and scribe your charts — so you stay with patients.
Live Call Answering 24/7
Friendly agents answer every call in your clinic's name, triaging urgent messages and handling patient inquiries live — no voicemail, no chatbot.
Appointment Scheduling
Booking, rescheduling, and cancellations directly in AthenaHealth, Epic, eClinicalWorks, DrChrono, or Kareo — your calendar stays full.
Insurance Eligibility Verification
Active coverage, co-pays, and deductibles verified before patient visits so check-ins are smooth and billing rejections drop.
No-Show Reduction
Automated reminder calls and recall follow-ups reduce no-show rates by up to 35%, protecting your practice revenue.
How It Works
From first call to go-live in as little as 24 hours.
Tell Us Your Workflow
Book a 15-minute call. We learn your EHR, your phone setup, your prior-auth process, and the tasks eating your evenings.
We Match & Train Your VA
Within 24 to 48 hours, we pair you with a pre-vetted, HIPAA-trained VA experienced in your specialty. We don't invoice until they're trained on your environment.
Go Live & Scale
Your VA starts handling calls, scheduling, insurance, and charting — logged in your EHR. Adjust hours or add VAs as volume changes. No long-term contracts.
Transparent Pricing
Special intro rate: $7/hr for your first 30 days, then regular rates apply.
VA Lite
Phones, scheduling & front-desk support
- Live call answering
- Appointment scheduling
- Patient reminders
- Insurance eligibility checks
VA Elite
Prior auths, insurance & claims follow-up
- Everything in VA Lite
- Prior authorization submissions
- Claims follow-up & denials
- Referral coordination
VA Scribe
Real-time clinical documentation & charting
- Everything in VA Elite
- Real-time EHR scribing
- SOAP notes & charting
- Lab orders & results tracking
Book Your Free 15-Minute Demo Call
See exactly how a dedicated, HIPAA-compliant medical virtual assistant fits into your workflow — phones, prior auths, insurance, and real-time scribing, all from $7/hr for your first 30 days.