Medical Virtual Assistant for Healthcare Practices
A dedicated medical virtual assistant handles EHR scribing, prior auths, patient calls, scheduling, and insurance verification from HIPAA-compliant, managed teams as low as $8/hr.
A medical virtual assistant takes the front-office and back-office work off your in-house team's plate: real-time EHR scribing, insurance prior authorizations, live patient call answering, appointment scheduling, eligibility verification, and denial follow-up. VA.care delivers clinically-trained, HIPAA-compliant medical VAs from managed call center facilities, pre-trained on Epic, AthenaHealth, Cerner, and eClinicalWorks — so your providers spend their time with patients, not on paperwork.
The Numbers That Matter
Real outcomes practices see after bringing on a dedicated virtual assistant.
Without VA.care vs. With Medical Virtual Assistant
Without VA.care Medical VA
- •Clinical Training & EHR ExpertiseGeneral virtual assistant marketplaces send general admin freelancers who don't know medical terminology, ICD-10, or how to navigate an EHR.
- •Prior Auth & EligibilityPrior auths and eligibility checks sit in a queue, delaying patient care and reimbursement.
- •Live Patient Call AnsweringPatients hit voicemail after hours, no-shows climb, and the front desk drowns in call-backs.
- •HIPAA & Managed InfrastructureFreelance VAs work from home networks with no BAA, no clean-desk policy, and no oversight.
With Skilled VA.care Professional
- Clinical Training & EHR ExpertiseEvery VA.care assistant has a clinical background and is pre-trained on Epic, AthenaHealth, Cerner, and practice management software.
- Prior Auth & EligibilityPrior auths submitted, tracked, and approved, and insurance eligibility verified before every appointment.
- Live Patient Call Answering24/7 live, human call answering for scheduling, triage, and patient questions — no chatbots or phone trees.
- HIPAA & Managed InfrastructureSecure, supervised call center facilities with signed BAAs, backup power, and high-speed fiber.
Key Features & Deliverables
Everything included when you bring a dedicated Medical Virtual Assistant onto your care team.
Real-Time EHR Scribing
Live documentation into Epic, Cerner, AthenaHealth, and eClinicalWorks so providers leave the room with the chart complete.
Insurance Prior Authorization
Submitting, tracking, and following up on prior auths so procedures and prescriptions aren't delayed by paperwork.
24/7 Patient Call Answering
Live, human call answering for appointment scheduling, triage, and patient questions — no automated phone trees.
Appointment Scheduling & Reminders
Booking, rescheduling, confirming, and recalling patients directly into your EHR and practice management system.
Eligibility & Benefits Verification
Verifying coverage, deductibles, and out-of-network status before appointments to reduce bad debt.
Managed Call Center Facilities
Secure, supervised workspaces with clean-desk policies, backup power, and high-speed fiber — not random home networks.
What You'll Stop Worrying About
Why Healthcare Practitioners Prefer VA.care
We don't work with general administrative freelancers. Every medical assistant has a clinical background and undergoes rigorous HIPAA & EHR workflow training.
- Built exclusively for healthcare — not general administrative freelancers.
- HIPAA-compliant workflows with signed BAAs and supervised, secure facilities.
- Pre-trained on the EHR systems doctors actually use: Epic, Cerner, AthenaHealth.
- Transparent pricing as low as $8/hour with a $7/hour introductory rate for your first 30 days.
Get Onboarded in 48–72 Hours
No lengthy recruiting, background checks, or equipment purchases. We match you with a vetted, HIPAA-trained assistant tailored to your specific EHR and specialty.
Trained on Your EHR. Backed by Managed Infrastructure.
Your Medical Virtual Assistant works inside your existing systems from day one — no rip-and-replace, no disruption to your workflow.
Compatible with the EHR & practice management systems you already use
Using a different system? We'll train a VA on your specific workflow at no extra cost.
Quality & Accuracy
QA managers review charts and calls against your protocols, with audit logging and regular accuracy reviews.
Fast Onboarding
Matched and trained on your EHR in 48–72 hours. You're never invoiced until your VA is fully trained on your workflow.
Flexible & Scalable
Choose 30 or 40 hours/week, adjust hours, add or reduce staff as volume changes — week-to-week, no long-term contracts.
Reliable Coverage
Supervised facilities with backup power, redundant connectivity, and cross-trained backup staff so coverage never drops.
Frequently Asked Questions
Common questions regarding medical virtual assistant services.
Still have questions about medical virtual assistant?
Talk to our practice advisors and get paired in 48 to 72 hours.
Quick Summary
A medical virtual assistant from VA.care handles EHR scribing, prior auths, patient calls, scheduling, and insurance verification as low as $8/hour with 48–72 hour onboarding.
Speak With A Practice Advisor Today
Get paired with your dedicated Medical Virtual Assistant as low as just $8.00/hour.