Patient medical records contain vital information about the health and past history of patient care. With so much going on in the world around us, it’s easy to become distracted and lose sight of important things such as accuracy and timeliness. Accuracy inpatient recordkeeping is a top priority when it comes to things like allergies, sensitivities to certain medications, and what prescription meds the patient is currently taking. Medical transcription is how physicians make notations in patient charts and keep track of everything regarding their health.
Dictating notes and patient visits can be overwhelming when coupled with trying to make time for each patient to feel heard and satisfied with the level of care they receive. Tasks like charting are usually done after the patient’s visit and can take time away from other patients needing the doctor’s attention. Longer-than-usual wait times and feeling rushed make patients feel uneasy or anxious, fearing they won’t have enough time to tell the doctor about what is going on in their life.
With the age of technology comes automation and ways to make life easier. This is true in Medical Transcription as well. Doctors no longer have to spend time writing hand-written notes in the patient’s chart before the next visit, or rushing in and out of patient rooms attempting to cover all the bases. Let us help you take some of this workload from you and give you more time to do what you love, which is talking with your patients.
How Can VA.care Help?
You may be wondering, though, how exactly can these individuals in the Philippines possibly contribute to the day-to-day running of a medical practice thousands of miles away? Medical transcription requires a physical presence, right? And access to the patient’s EHR, right?
VA.care can provide your practice with Virtual Medical Scribes who have been fully vetted and, are already working in the healthcare field. We have a huge pool of talented Virtual Assistants based in the Philippines who are med students in college or looking to take their careers in another direction. You may be wondering how someone so far away can solve your problems with transcription, right? Advances in technology and a secure connection to the Internet make carrying on business the same from anywhere in the world. Your Virtual Assistant can connect with you through secure, HIPAA-compliant video conferencing software enabled on their iPad, negating the need for a physical presence. This way you have a digital assistant by your side at all times as you go about your duties. As you see patients, your Virtual Scribe is making notes in your office EHR system and updating patient records, saving hours of work later on after the patient leaves. With charting being done in real-time during the visit, the doctor can then immediately go to the next patient with no delays.
The Virtual medical scribe can be present in the exam room, with the patient’s consent, or the doctor can dictate notes to be transcribed onto a recording device and the audio uploaded to the Scribe through Google Drive to be transcribed later. This gives an option to the doctor but also respects the patient’s privacy if they feel uncomfortable with someone else in the room. The doctor also has the option of turning the screen away from the patient and the Scribe then just listens and takes notes. Your Virtual Medical Scribe is available 24/7 to allow you consistent service that meets your needs.
Why Should You Delegate Medical Transcription?
So what type of benefits are there for delegating medical transcription? Having someone else to take care of these tasks frees doctors and regular staff up to do more important things like focusing on patient care. Here are a few things to consider about delegating medical transcription:
Gives you back more time – Doctors spend long hours every day trying to keep up their patient workloads, seeing up to 25 patients per day, and trying to stay on top of the paperwork that comes along with the job. Medical transcription is an important part of this process and is something that can be handled outside the office very easily. By delegating this task, doctors can concentrate on running their practice and delivering the best service to their patients.
Virtual Medical Scribes take their jobs very seriously– Most jobs in the Philippines don’t pay very much, so when they accept a job with us, they receive higher wages and better job security than they would anywhere else. And because of this, they are dedicated to doing their jobs to the best of their ability and with complete compliance with all privacy regulations (HIPAA_compliance). This assures a high level of accuracy and attention to detail that is second to none.
Eases the workload of busy staff – Doctors aren’t the only ones who benefit from having additional hands-on workers. Your other staff will feel less burdened and productive knowing they have helped with a lot of the administrative duties that take so much of their time. The workplace becomes a friendly environment with happier people all working together to improve the service offered to patients.
In a time of insecurity with data breaches, it is vitally important to maintain a level of security that protects patients ‘privacy. At VA.care, there are no set working hours. Our Virtual Assistants are available anytime you need them to lend a hand.
There are many benefits to having Virtual Assistants working for you and your practice. To stay competitive in a changing market, you need to branch out and use the technology that will help you get ahead and stay ahead of the competition while allowing you to provide a higher level of personalized service to your patients. These are just a few of the reasons why you should delegate your medical transcription.