How Can Virtual Medical Assistants Enhance Patient Engagements?
Virtual Assistant

How Can Virtual Medical Assistants Enhance Patient Engagements?

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We at VA.care firmly believe that Virtual Medical Assistants can enhance Patient Engagements

What is virtual assistance?

Virtual Medical assistants combine machine learning and artificial intelligence that combine strong decision support systems and leverage big data, natural language processing, and voice recognition. These features are part of the reason why virtual assistants have proven to engage consumers.

What is virtual medical assistance?

A virtual medical assistant is a person who can handle just about any task that doesn’t require any specific healthcare expertise or physical medical facilities. Some duties you should consider delegating to your VA include the following, but you may also have some unique tasks at your practice that you can outsource.

Virtual Medical Assistants empower patients by using the web and mobile-based interactivity such as videoconferencing, room meetings, and tools to accomplish the patient’s online health goals effectively. As a result, a wide range of organizations is integrating intelligent virtual assistants as their core technology to enhance the healthcare consumer experience, increase efficiencies, energize mobile engagement, and improve wellness participation rates.

Virtual Medical Assistants are a process in which medical assistants can interact with patients and digitally capture their information. The information can be repeated and verified in real-time using cloud technologies and connected devices. So when a patient interacts with the virtual assistant, a query to a medication hub is checked again and again and compared against any information previously stored in the facility’s database.

How Can Virtual Medical Assistants Enhance Patient Engagements?

The Healthcare industry is a system to raise patient engagement to the next level with Intelligent Virtual Assistant (IVA) or Virtual medical assistants (VMAs). Patient engagement is one of the strategies to improve health outcomes and better patient care at lower costs. Research shows that providers, payers, and physician groups are expected to spend more than $69 billion on healthcare-related IT in 2017.

Virtual medical assistants (VMAs) aid a healthcare organization in collecting all demographic information about the patient, insurance details, patient health history, finance/costing, procurement details, data mining, and analysis of all the records.

Patients, most importantly, need their health-related queries answered to help them stay on track. Patient-centered virtual health assistants designed by companies like Amazon, IBM Watson, Microsoft to respond or answer voice or text questions through mobile devices, emails, videoconferencing and give patients 24/7 access to current information specific to their age, financial ability, literacy, and more. It is observed that increasing patient engagement and improving self-management skills for chronic disease will significantly reduce healthcare inefficiencies and help them stay safe and healthy.

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