Orthopedics Virtual Assistant for Surgery & Musculoskeletal Practices
A dedicated orthopedics virtual assistant handles surgical prior auths, imaging orders, DME documentation, and patient scheduling — so your orthopedic practice runs without the admin backlog.
Orthopedic practices carry some of the highest administrative overhead in medicine. Surgical prior authorizations, MRI and imaging orders, DME (braces, crutches, splints), post-op scheduling, and denial management all compete for your front desk's attention. A dedicated orthopedics virtual assistant from VA.care is clinically trained on orthopedic workflows — CPT code 27xxx/29xxx documentation, EHR scheduling in Epic and AthenaHealth, and payer-specific prior auth requirements — so your surgeons and PA-Cs spend their time on patient care, not paperwork.
Without VA.care vs. With Orthopedics Virtual Assistant
Without VA.care Medical VA
- •Surgical Prior AuthorizationsSurgical prior auths sit in a queue for days, delaying procedures and frustrating patients who are waiting in pain.
- •Imaging Orders & DocumentationMRI, CT, and X-ray orders pile up with incomplete documentation, forcing radiology to call back for clarification.
- •DME CoordinationBraces, crutches, and splints aren't ordered in time for surgery, creating patient delays and dissatisfaction.
- •Post-Op Scheduling & Follow-UpPost-op follow-up calls fall through the cracks, leading to missed complications and readmissions.
With Skilled VA.care Professional
- Surgical Prior AuthorizationsPrior auths submitted, tracked, and approved before the scheduled surgery date — including imaging, DME, and out-of-network status.
- Imaging Orders & DocumentationImaging orders prepared with complete clinical documentation so radiology and orthopedic surgeons get what they need on the first request.
- DME CoordinationDME ordered and documented with proper HCPCS coding before the post-op appointment so patients leave equipped and supported.
- Post-Op Scheduling & Follow-UpStructured post-op follow-up calls and scheduling so every surgical patient gets their 2-week, 6-week, and 3-month check-ins booked.
Key Features & Deliverables
Everything included when you bring a dedicated Orthopedics Virtual Assistant onto your care team.
Surgical Prior Auth Management
Submit, track, and follow up on prior authorizations for orthopedic surgeries — including arthroscopy, joint replacement, and spinal procedures — so nothing delays the OR.
Imaging Order Coordination
Prepare MRI, CT, and X-ray orders with complete clinical documentation and track results so your surgeons have what they need before the patient walks in.
DME Documentation & Ordering
Coordinate braces, crutches, splints, and orthotics with proper HCPCS coding and documentation so patients are equipped for recovery.
EHR Scheduling & Chart Prep
Pre-trained on Epic, AthenaHealth, Cerner, and Practice Partner — book surgeries, follow-ups, and imaging directly into your orthopedic scheduling system.
Insurance Eligibility & Benefits
Verify coverage, deductibles, and out-of-network status before every surgical case so patients arrive prepared and your billing team isn't chasing eligibility.
Denial Management Support
Work denied orthopedic claims by reason code, correct documentation, and submit timely appeals to recover surgical revenue.
What You'll Stop Worrying About
Why Healthcare Practitioners Prefer VA.care
We don't work with general administrative freelancers. Every medical assistant has a clinical background and undergoes rigorous HIPAA & EHR workflow training.
- Clinically trained assistants who understand orthopedic surgical workflows, CPT 27xxx/29xxx coding, and DME documentation.
- HIPAA-compliant operations with signed BAAs from secure, supervised call center facilities.
- Pre-trained on the EHR systems orthopedic practices use: Epic, AthenaHealth, Cerner, and Practice Partner.
- Transparent pricing as low as $8/hour with a $7/hour introductory rate for your first 30 days — no percentage-of-collections contracts.
Get Onboarded in 48–72 Hours
No lengthy recruiting, background checks, or equipment purchases. We match you with a vetted, HIPAA-trained assistant tailored to your specific EHR and specialty.
Trained on Your EHR. Backed by Managed Infrastructure.
Your Orthopedics Virtual Assistant works inside your existing systems from day one — no rip-and-replace, no disruption to your workflow.
Compatible with the EHR & practice management systems you already use
Using a different system? We'll train a VA on your specific workflow at no extra cost.
Quality & Accuracy
QA managers review charts and calls against your protocols, with audit logging and regular accuracy reviews.
Fast Onboarding
Matched and trained on your EHR in 48–72 hours. You're never invoiced until your VA is fully trained on your workflow.
Flexible & Scalable
Choose 30 or 40 hours/week, adjust hours, add or reduce staff as volume changes — week-to-week, no long-term contracts.
Reliable Coverage
Supervised facilities with backup power, redundant connectivity, and cross-trained backup staff so coverage never drops.
Frequently Asked Questions
Common questions regarding orthopedics virtual assistant services.
Still have questions about orthopedics virtual assistant?
Talk to our practice advisors and get paired in 48 to 72 hours.
Quick Summary
An orthopedics virtual assistant from VA.care handles surgical prior auths, imaging orders, DME documentation, and post-op scheduling — clinically trained, HIPAA-compliant, and pre-trained on Epic and AthenaHealth. As low as $8/hour with 48–72 hour onboarding.
Speak With A Practice Advisor Today
Get paired with your dedicated Orthopedics Virtual Assistant as low as just $8.00/hour.