VA.care
Our Solutions • As low as $8.00 / hour

Healthcare Virtual Assistant Solutions for Every Practice Workflow

Explore VA.care's full suite of medical virtual assistant solutions, front-desk answering, prior authorization, real-time scribing, and back-office admin from HIPAA-trained, managed teams.

Learn How It Works
Healthcare VA Solutions Workflow Optimization

VA.care delivers a complete portfolio of healthcare virtual assistant solutions built for U.S. medical, dental, optometry, veterinary, and mental health practices. From live patient answering and appointment scheduling to insurance verification, prior authorization, real-time EHR scribing, and back-office admin, every solution is staffed by HIPAA-trained assistants working from supervised call center facilities with signed BAAs. Solutions are priced as low as $8/hour with a $7/hour introductory rate for your first 30 days and with fast onboarding.

The Difference A VA Makes

Without VA.care vs. With Our Solutions

Without VA.care Medical VA

  • •
    Front-Desk CoveragePatients hit voicemail, no-shows climb, and your front desk drowns in call-backs every morning.
  • •
    Prior AuthorizationPrior auths sit in a queue, delaying procedures and frustrating patients waiting for approval.
  • •
    Clinical DocumentationProviders stay late finishing charts because general VAs can't navigate the EHR or understand clinical terminology.
  • •
    Compliance & InfrastructureFreelance VAs work from home networks with no BAA, no oversight, and no backup when they're unavailable.

With Skilled VA.care Professional

  • Front-Desk CoverageLive, healthcare-trained receptionists answer every call and book directly into your EHR, 24/7 if you need it.
  • Prior AuthorizationDedicated specialists submit, track, and follow up on prior auths so procedures stay on schedule.
  • Clinical DocumentationReal-time scribes complete SOAP notes and charts inside Epic, Cerner, or AthenaHealth before the patient leaves the room.
  • Compliance & InfrastructureManaged call center facilities with backup power, redundant connectivity, signed BAAs, and supervisory coverage.

Key Features & Deliverables

Everything included when you bring a dedicated Our Solutions onto your care team.

1

Virtual Medical Receptionist

Live, human call answering and appointment scheduling directly into your EHR, no chatbots, no voicemail, no automated phone trees.

2

Prior Authorization & Admin

Submit, track, and follow up on prior auths, insurance verification, claims follow-up, and referral coordination.

3

Real-Time Virtual Scribe

Live documentation into Epic, Cerner, AthenaHealth, and eClinicalWorks so providers leave the room with the chart complete.

4

Back-Office Admin

Patient intake, form processing, digital file organization, referral letters, and lab-result coordination.

5

Managed Call Center Infrastructure

Secure, supervised facilities with clean-desk policies, backup power, and high-speed fiber, not random home networks.

6

Fast Onboarding

Matched with a trained, HIPAA-compliant assistant tailored to your specialty and EHR within days, not weeks.

Peace of Mind Guarantee

What You'll Stop Worrying About

✓
Patching together a freelancer for the front desk and another for charts
✓
Prior auths delaying procedures and frustrating patients
✓
Providers staying late to finish documentation
✓
Compliance risk from VAs with no BAA or data-security controls
✓
Coverage gaps when a freelance VA is unavailable
✓
Opaque agency pricing with setup fees and long-term lock-in
Managed Infrastructure & Specialized Talent

Why Healthcare Practitioners Prefer VA.care

We don't work with general administrative freelancers. Every medical assistant has a clinical background and undergoes rigorous HIPAA & EHR workflow training.

  • A complete solution portfolio, front desk, prior auth, scribing, and back office under one HIPAA-compliant roof.
  • Healthcare-only assistants trained on medical terminology, ICD-10, and EHR workflows, not general administrative freelancers.
  • Managed infrastructure with signed BAAs, clean-desk policies, and supervisory coverage.
  • Transparent pricing as low as $8/hour with a $7/hour introductory rate for your first 30 days.

Discuss Onboarding

No lengthy recruiting, background checks, or equipment purchases. We match you with a vetted, HIPAA-trained assistant tailored to your specific EHR and specialty.

EHR Compatibility & Operational Reliability

Trained on Your EHR. Backed by Managed Infrastructure.

Your Our Solutions works inside your existing systems from day one, no rip-and-replace, no disruption to your workflow.

Compatible with the EHR & practice management systems you already use

EpicCernerAthenahealtheClinicalWorksNextGenKareoDrChronoRevolutionEHR

Using a different system? We'll train a VA on your specific workflow at no extra cost.

Quality & Accuracy

QA managers review charts and calls against your protocols, with audit logging and regular accuracy reviews.

Onboarding

Matched and trained on your EHR quickly. You're never invoiced until your VA is fully trained on your workflow.

Flexible & Scalable

Choose 30 or 40 hours/week, adjust hours, add or reduce staff as volume changes - week-to-week, no long-term contracts.

Reliable Coverage

Discuss your practice's staffing hours and coverage requirements with our team.

Frequently Asked Questions

Common questions regarding our solutions services.

VA.care offers virtual medical receptionist (live answering & scheduling), prior authorization & admin support, real-time virtual scribing, and back-office admin, all delivered by HIPAA-trained assistants from managed call center facilities.
Solutions are as low as $8/hour, with a $7/hour introductory rate for your first 30 days. Pricing depends on the role (receptionist, prior-auth specialist, scribe) and weekly hours. There are no setup fees and no long-term contracts.
Our assistants are pre-trained on Epic, Cerner, AthenaHealth, eClinicalWorks, NextGen, Kareo, DrChrono, and RevolutionEHR. If your practice uses a different EHR, we train a VA on your specific workflow before they go live.
After a short workflow alignment call, we match you with a pre-vetted assistant trained in your specialty, significantly faster than traditional medical staffing timelines. Discuss availability and onboarding timelines for your practice with our team.
Yes. Every solution operates under HIPAA-compliant workflows with a signed Business Associate Agreement, from secure, supervised call center facilities with clean-desk policies and redundant power.

Still have questions about our solutions?

Talk to our practice advisors and get paired quickly.

Quick Summary

VA.care delivers a complete suite of healthcare virtual assistant solutions, live receptionist, prior auth, real-time scribing, and back-office admin, staffed by HIPAA-trained assistants from managed call center facilities. As low as $8/hour with fast onboarding.

Speak With A Practice Advisor Today

Get paired with your dedicated Our Solutions as low as just $8.00/hour.