Vetting & Onboarding • As low as $8.00 / hour

How VA.care Vets, Trains & Onboards Medical Virtual Assistants

A structured vetting, training, and onboarding process that matches your practice with a HIPAA-trained, EHR-ready medical virtual assistant quickly, from $8/hour.

Learn How It Works
VA Vetting & Onboarding Workflow Optimization

VA.care's vetting, training, and onboarding process is built so your practice gets a productive, HIPAA-trained medical virtual assistant in days, not weeks. Every candidate is vetted for a clinical background, completes rigorous HIPAA privacy and security training and a background check, and is pre-trained on EHR systems like Epic, Cerner, and AthenaHealth. After a short workflow alignment call, we match you with an assistant tailored to your specialty and EHR, and you are never invoiced until training on your specific workflow is complete.

The Difference A VA Makes

Without VA.care vs. With Vetting, Training & Onboarding

Without VA.care Medical VA

  • •
    VettingMarketplace profiles with no clinical background check, no HIPAA training, and no verification of EHR skills.
  • •
    TrainingYou train the VA on medical terminology, ICD-10, EHR navigation, and HIPAA from scratch.
  • •
    Onboarding SpeedMulti-week recruiting, interviewing, and training cycles before a hire is productive.
  • •
    EHR ReadinessWeeks of you teaching a general VA how to navigate your EHR.

With Skilled VA.care Professional

  • VettingEvery candidate is vetted for a clinical background, background-checked, and HIPAA-trained before assignment.
  • TrainingAssistants arrive pre-trained on medical terminology, ICD-10, EHR workflows, and HIPAA compliance, then trained on your specific protocols.
  • Onboarding SpeedMatched with a trained, HIPAA-compliant assistant quickly; you're never invoiced until training is complete.
  • EHR ReadinessPre-trained on Epic, Cerner, AthenaHealth, eClinicalWorks, NextGen, Kareo, DrChrono, and RevolutionEHR, with custom training for any other system.

Key Features & Deliverables

Everything included when you bring a dedicated Vetting, Training & Onboarding onto your care team.

1

Clinical Background Vetting

Every candidate is vetted for a healthcare background and trained on medical terminology, ICD-10 coding, and EHR documentation, not general admin freelancers.

2

HIPAA Training & Background Check

Rigorous HIPAA privacy and security training and a background check are completed before any patient interaction, with annual refreshers.

3

EHR Pre-Training

Assistants are pre-trained on Epic, Cerner, AthenaHealth, eClinicalWorks, NextGen, Kareo, DrChrono, and RevolutionEHR before assignment.

4

Fast Matching

After a short workflow alignment call, we match you with a trained, HIPAA-compliant assistant tailored to your specialty within days.

5

Train-Before-Billing

You are never invoiced until your assistant is fully trained on your specific workflow, EHR, and protocols.

6

Supervised Facilities

Assistants work from secure, supervised call center facilities with backup power, redundant connectivity, and QA manager oversight.

Peace of Mind Guarantee

What You'll Stop Worrying About

✓
Sorting through generic freelancer profiles that don't understand healthcare
✓
Training a VA on medical terminology, ICD-10, and HIPAA from scratch
✓
Weeks of recruiting before a productive match
✓
Teaching a general VA how to navigate your EHR
✓
Being billed before your assistant is actually trained
✓
No oversight once a freelance VA is on your account
Managed Infrastructure & Specialized Talent

Why Healthcare Practitioners Prefer VA.care

We don't work with general administrative freelancers. Every medical assistant has a clinical background and undergoes rigorous HIPAA & EHR workflow training.

  • A structured vetting, training, and onboarding process, not a freelancer marketplace.
  • Clinical background, HIPAA training, background checks, and EHR pre-training before assignment.
  • with fast matching, and never invoiced until training on your workflow is complete.
  • Transparent pricing as low as $8/hour with a $7/hour introductory rate for your first 30 days.

Discuss Onboarding

No lengthy recruiting, background checks, or equipment purchases. We match you with a vetted, HIPAA-trained assistant tailored to your specific EHR and specialty.

EHR Compatibility & Operational Reliability

Trained on Your EHR. Backed by Managed Infrastructure.

Your Vetting, Training & Onboarding works inside your existing systems from day one, no rip-and-replace, no disruption to your workflow.

Compatible with the EHR & practice management systems you already use

EpicCernerAthenahealtheClinicalWorksNextGenKareoDrChronoRevolutionEHR

Using a different system? We'll train a VA on your specific workflow at no extra cost.

Quality & Accuracy

QA managers review charts and calls against your protocols, with audit logging and regular accuracy reviews.

Onboarding

Matched and trained on your EHR quickly. You're never invoiced until your VA is fully trained on your workflow.

Flexible & Scalable

Choose 30 or 40 hours/week, adjust hours, add or reduce staff as volume changes - week-to-week, no long-term contracts.

Reliable Coverage

Discuss your practice's staffing hours and coverage requirements with our team.

Frequently Asked Questions

Common questions regarding vetting, training & onboarding services.

Every candidate is vetted for a clinical background, completes a background check, and undergoes rigorous HIPAA privacy and security training before any patient interaction. We do not assign general administrative freelancers.
Assistants are trained on medical terminology, ICD-10 coding, EHR documentation, and HIPAA compliance, and pre-trained on Epic, Cerner, AthenaHealth, eClinicalWorks, NextGen, Kareo, DrChrono, and RevolutionEHR. They are then trained on your specific workflow and protocols.
After a short workflow alignment call, we match you with a pre-vetted assistant trained in your specialty. Discuss availability and onboarding timelines for your practice with our team. You are never invoiced until your assistant is fully trained on your workflow.
Yes. Assistants are pre-trained on the major EHR systems. If your practice uses a different EHR, we train a VA on your specific workflow before they go live, at no extra cost.
There is no setup or onboarding fee. VA.care assistants are as low as $8/hour, with a $7/hour introductory rate for your first 30 days. You are never invoiced until training is complete.

Still have questions about vetting, training & onboarding?

Talk to our practice advisors and get paired quickly.

Quick Summary

VA.care vets every medical VA for a clinical background, trains them on HIPAA, ICD-10, and EHR workflows, and matches your practice quickly, never invoicing until training on your workflow is complete. As low as $8/hour.

Speak With A Practice Advisor Today

Get paired with your dedicated Vetting, Training & Onboarding as low as just $8.00/hour.