End pajama-time charting and reclaim your evenings
When you're seeing 30+ patients a day, the paperwork doesn't stop when the last patient leaves, it follows you home. VA.care gives high-volume clinics dedicated, real-time scribes who capture every encounter live, plus insurance and prior-auth specialists who keep the revenue cycle moving. You go home on time. Your charts are done. Book a 15-minute call and see how it fits your volume.
Discuss Your Staffing Needs
No credit card. No long-term contract. Just a 15-minute call.
The difference is measurable
One short call is all it takes to see how much time and money your practice is leaving on the table.
Real-time scribing in your EHR
A trained scribe joins your encounters by Zoom or Teams, captures HPI, ROS, exam findings, assessment, and orders straight into Epic, Cerner, Athena, eClinicalWorks, or your system, ready for your sign-off, not your typing. Providers stop spending 2+ hours a night on notes.
Live patient call answering
Live phone answering and inbound call routing during your clinic hours, and after hours, too. At high volume, every missed call is a missed patient. Your VA keeps the phones answered and the schedule full.
Prior auths & insurance, done for you
Your VA verifies eligibility, submits prior authorizations, tracks status, and handles denial appeals directly with payers, logged in your EHR, escalated to your team only when it needs a doctor. VA Scribe includes everything from VA Elite.
Compare your staffing costs
Dedicated medical VAs from $8/hr with no recruiting fees, no equipment, no paid time off, no benefits to fund. Scale up or down week-to-week as patient volume changes.
Onboarding Support
Discuss availability and onboarding timelines with our team.
Real humans, not chatbots
Empathetic professionals who learn your exact specialty workflow and build real relationships with your patients and clinical team. Discuss your practice's staffing hours and coverage requirements with our team.
Compare Your Staffing Costs with VA.care
Select your VA Lite plan and enter your estimated in-house hourly cost to see the estimated annual cost difference for the same weekly hours.
Include wages, employer taxes, and benefits in your in-house rate if you want those costs reflected. The calculator does not add them automatically.
Illustrative estimate based on your inputs and the VA Lite plan at $8.00/hr (40 hrs/week). Excludes introductory discounts, one-time fees, and costs not entered or modeled. Actual costs may differ.
Predictable Pricing. No Hidden Fees.
Choose the tier tailored to your workflow. Special intro rate of $7/hr for your first 30 days.
The 30-hour plan is just $0.50 more per hour
VA Lite
40 Hours / WeekFront-desk & patient administrative fundamentals
Handles patient communication, scheduling, reminders, and daily clinic intake with high accuracy.
- Appointment scheduling & calendar management
- Gathering new patient intake information
- Patient follow-up calls & inquiries
- Updating patient files & demographics
- Automated & personal appointment reminders
- General virtual medical assistant support
- Dedicated HIPAA-trained assistant
- Managed call center infrastructure & backup power
VA Elite
40 Hours / WeekComprehensive front-office & insurance administration
Expands front-desk coverage to full insurance verification, prior authorizations, claims follow-up, and direct patient navigation.
Everything from VA Lite, plus:
- Comprehensive insurance eligibility verification
- Contacting insurance payers on behalf of patients
- Prior authorization submissions & status tracking
- Insurance claim follow-ups & denial appeals support
- Patient navigation & detailed procedure info
- Practice inbox management (receive & triage emails)
- Live phone answering & inbound call triage
- Daily shift handoff & account supervisor oversight
VA Scribe
40 Hours / WeekClinical documentation, EMR chart completion & real-time scribing
Clinical documentation experts who capture encounters in real-time or from audio, entering HPI, ROS, exam findings, and orders directly into your EHR.
Everything from VA Elite, plus:
- Real-time or recorded virtual medical scribing
- HPI, ROS, physical exam & assessment documentation
- Trained on Epic, Athenahealth, eClinicalWorks, Cerner & more
- White-glove workflow onboarding & provider preference setup
- Zoom, Google Meet, or Microsoft Teams video integrated
- Instant messaging & practice VOIP phone systems integrated
- Orders, lab requisitions & prescription prep for doctor sign-off
- Available for clinic overtime & extended evening clinic hours
Which tier is right for your practice?
Every plan includes a HIPAA-trained, dedicated human VA. Upgrade as your workload grows.
| Feature / Task | VA Lite ($8/hr) | VA Elite ($9/hr) | VA Scribe ($10/hr) |
|---|---|---|---|
| Appointment scheduling & reminders | |||
| Patient registration & intake forms | |||
| Patient follow-up & voicemail return | |||
| Insurance eligibility & benefits verification | - | ||
| Prior authorization submission & appeals | - | ||
| Calling insurance payers for claim status | - | ||
| Virtual receptionist & inbound live phone answering | - | ||
| Real-time EHR scribing (live or recorded encounters) | - | - | |
| SOAP notes, HPI, ROS & physical exam charts | - | - | |
| Zoom / Teams live video encounter integration | - | - | |
| Signed Business Associate Agreement (BAA) | |||
| Zero contract lock-in (week-to-week flexibility) |
Designed for Healthcare, Not General Admin
Explore our specialized medical assistant tracks. Every VA undergoes intensive HIPAA compliance and clinical workflow training before placing with your practice.
Virtual Medical Scribes
Live EMR Charting During Patient Visits
Our trained scribes listen into encounters live via secure audio/video, completing notes in Epic, Cerner, AthenaHealth, or eClinicalWorks in real-time.
Key Practice Impacts:
What your assistant handles daily:
Physicians, Family Practice, Specialist Clinics, Urgent Cares
Schedule a 15-minute demo call
Pick a time that works for you. No credit card, no obligation. We will map out exactly how a HIPAA-compliant VA can take scheduling, prior auths, phones, and charting off your plate.
Book Your Practice Demo
15-minute 1-on-1 workflow strategy call with our medical practice director.
No availability found this month. Try the next month.
Real results from real practices
See how doctors across optometry, internal medicine, physical therapy, and surgery transformed their daily practice.
"Adding a virtual assistant to our optometric team has been easy, quick and cost-effective. She was onboard in a day with minimal paperwork, and was contributing from day 1! Knowing assigned tasks are executed correctly is worth every penny."
Dr. Charles Rosenthal
Optometrist & Practice Owner
LensCrafters Partner Practice
"VA.care helped us with our office recruiting nightmare. Finding good in-house help was constant stress. VA.care agents took over front-desk scheduling and prior authorizations, saving us over $4,000 every single month."
Charles Gambino
Practice Manager
Seacliff Medical Group
"Simple and effective. After spending a week training my virtual scribe, I can now fully rely on her while focusing 100% on my physical therapy patients. Pajama time charting is completely gone!"
Ally Marcane, M.D.
Physical Therapy Director
Apex Rehabilitation
Everything you need to know
Trusted by hundreds of practices reclaiming their time with VA.care