Talk to a Practice Advisor About Your Virtual Assistant Needs
Reach the VA.care team to get matched with a HIPAA-trained medical virtual assistant for scheduling, prior auths, scribing, or front-desk support — as low as $8/hour.
VA.care is headquartered at 245 Park Ave, 39th Floor, New York, NY 10167 and serves healthcare practices across the United States. Whether you need a virtual medical receptionist, a prior-authorization specialist, or a real-time scribe, our practice advisors walk you through pricing, EHR compatibility, and a 48–72 hour matching process. Reach us by phone, email, or the scheduling calendar on this page.
Without VA.care vs. With Contact Us
Without VA.care Medical VA
- •Getting AnswersGeneric contact forms that disappear into a queue, with no one who understands healthcare workflows to call you back.
- •Onboarding SpeedWeeks of back-and-forth before you ever speak to a candidate or see a match.
- •Compliance From First ContactYou chase down BAA language, security policies, and training records before anything starts.
- •Cost TransparencyOpaque agency pricing with setup fees, minimum terms, and hidden hourly add-ons.
With Skilled VA.care Professional
- Getting AnswersA practice advisor who understands EHR systems, prior auths, and HIPAA returns your inquiry and walks you through a tailored plan.
- Onboarding SpeedA short workflow alignment call, then a matched, HIPAA-trained assistant in 48–72 hours.
- Compliance From First ContactSigned BAA, HIPAA-compliant workflows, and supervised call center facilities are part of the conversation from day one.
- Cost TransparencyTransparent pricing as low as $8/hour with a $7/hour introductory rate for your first 30 days — no setup fees.
Key Features & Deliverables
Everything included when you bring a dedicated Contact Us onto your care team.
Practice Advisor Call
Speak with an advisor who understands healthcare operations, EHR systems, and the tasks you want to offload — not a generic sales rep.
48–72 Hour Matching
After a short workflow alignment call, we match you with a trained, HIPAA-compliant assistant tailored to your specialty.
EHR Compatibility Check
We confirm compatibility with Epic, Cerner, AthenaHealth, eClinicalWorks, NextGen, Kareo, DrChrono, or RevolutionEHR before onboarding.
Signed BAA & HIPAA Onboarding
A formal Business Associate Agreement and HIPAA-compliant workflows are set up before your assistant ever touches a chart.
Transparent Pricing
As low as $8/hour with a $7/hour introductory rate for your first 30 days — no setup fees, no equipment costs, no long-term contracts.
U.S. Healthcare Focus
Built exclusively for U.S. medical, dental, optometry, veterinary, and mental health practices — not general administrative freelancers.
What You'll Stop Worrying About
Why Healthcare Practitioners Prefer VA.care
We don't work with general administrative freelancers. Every medical assistant has a clinical background and undergoes rigorous HIPAA & EHR workflow training.
- Practice advisors who understand healthcare workflows, EHR systems, and HIPAA — not general sales reps.
- Matched with a HIPAA-trained assistant in 48–72 hours, not weeks.
- Signed BAA and supervised call center facilities from day one.
- Transparent pricing as low as $8/hour with a $7/hour introductory rate for your first 30 days.
Get Onboarded in 48–72 Hours
No lengthy recruiting, background checks, or equipment purchases. We match you with a vetted, HIPAA-trained assistant tailored to your specific EHR and specialty.
Trained on Your EHR. Backed by Managed Infrastructure.
Your Contact Us works inside your existing systems from day one — no rip-and-replace, no disruption to your workflow.
Compatible with the EHR & practice management systems you already use
Using a different system? We'll train a VA on your specific workflow at no extra cost.
Quality & Accuracy
QA managers review charts and calls against your protocols, with audit logging and regular accuracy reviews.
Fast Onboarding
Matched and trained on your EHR in 48–72 hours. You're never invoiced until your VA is fully trained on your workflow.
Flexible & Scalable
Choose 30 or 40 hours/week, adjust hours, add or reduce staff as volume changes — week-to-week, no long-term contracts.
Reliable Coverage
Supervised facilities with backup power, redundant connectivity, and cross-trained backup staff so coverage never drops.
Frequently Asked Questions
Common questions regarding contact us services.
Still have questions about contact us?
Talk to our practice advisors and get paired in 48 to 72 hours.
Quick Summary
Contact VA.care to get matched with a HIPAA-trained medical virtual assistant for scheduling, prior auths, scribing, or front-desk support. Practice advisors respond within one business day, and matches are completed in 48–72 hours. As low as $8/hour.
Speak With A Practice Advisor Today
Get paired with your dedicated Contact Us as low as just $8.00/hour.