Medical Answering Service
Medical Answering Service to Streamline Your Practice
VA Care Virtua Medical Services
Why Medical Practices Use Answering Services
High Volume
Managing High Call Volumes
Timming
24/7 Availability
Medical Urgancy
Enables Triaging Call Urgency
Staff From Burnout
Protects Staff from Burnout
Effectivly Solution
Cost-Effective Solution
As evident, medical answering services deliver multifaceted value and effectiveness for healthcare clinics of any scale or specialty. Large hospitals and small private practices alike can benefit tremendously from partnering with a professional medical answering provider.
Quality Service
Features of a Quality Service
- Rigorously Vetted Call Agents
- Guaranteed HIPAA Compliance
- Emergency Escalation Workflows
- Seamless CRM Integration
- Customization to Specialty Niche
- Skill-based Call Routing
Service Options and Add-Ons
Automated Appointment Reminders
Prescription Assistance
Language Interpretation
Discharge Call Center
Survey follow-ups
Staff Augmentation
Analytics Dashboard
Beyond answering calls, these value-added capabilities provide opportunities for deeper patient engagement while enhancing outcomes through seamless interoperability capabilities.
Steps for Selecting Service
Steps for Selecting a Service
Clearly Identify Needs
Document your objectives, expectations, must-have priorities, and nice-to-have wishlist when seeking an answering service.
Request Proposals
Invite RFP responses from niche healthcare answering service firms and enterprise-grade virtual receptionist providers.
Verify Compliance & Security
Thoroughly evaluate shortlisted vendors for adherence to healthcare regulatory and data security protocols like HIPAA
Schedule Service Demonstrations
During vendor demos with shortlisted firms, assess call quality, screen navigation workflows, and ease of integration of the solution
Compare Pricing Models
While niche healthcare answering players may offer attractive monthly packages, enterprise virtual receptionist vendors provide
Check Client References
Validate vendor reputation and reliability by speaking with current medical clients about service levels, call quality consistency,
Start with the Pilot Phase
Before completely transitioning call management responsibilities, roll out the service provider to one department or specialist team.
Veterinary Practice with VA.care
Get Started With VA Care’s Answering Service
To learn more about how VA Care’s customized call center solutions can offer your practice 24/7 support, enhanced workflows, and improved patient experiences, contact us today to schedule a free consultation.
then map out a tailored solution for offloading routine yet time-consuming administrative tasks from your staff while remaining responsive to patient needs around the clock.
Click here to request a meeting or call VA Care at 555-123-4567 anytime. Our mission is to help your healthcare providers focus on quality care delivery by providing a seamless, always-available front desk for your practice.
We look forward to learning about your needs and delivering exceptional service!
About Us
VA.care was founded to provide reliable, efficient, and cost-effective support for healthcare professionals, whether they be for optometrists, veterinarians, dentists, or others. Our assistants are highly trained professionals with experience in the healthcare industry and vetted with the success of your practice in mind. With us, the process of hiring new staff for your practice has never been more simple and more straightforward. Our goal is to provide the best assistance possible and at the best price without sacrificing quality, and our clients can attest to our success. Once you hire a VA.care assistant, you will be glad to work with us for years to come
Contact Us
Get in touch with VA.care
245 Park Ave.
39th Floor
New York, NY 10167
Schedule Online
Click on Get Started to schedule a call with our specialists to discuss your needs and choose your dedicated virtual assistants.
Contact us via Live Chat
Chat directly with our customer service team from this page.
Call Us
Call Us Anytime.
Call (833) VA-CARE-8
to talk to our customer care team.